Sony DSC-S800 User Guide
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DSC-S800
3-198-865-61(1)
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Troubleshooting
If you experience trouble with your camera, try the following solutions.
Please understand that you give your consent that the contents of the internal memory may be
checked when you send your camera to be repaired.
checked when you send your camera to be repaired.
The battery remaining indicator is incorrect, or sufficient battery remaining
indicator is displayed but the power runs out too quickly.
indicator is displayed but the power runs out too quickly.
•
This phenomenon occurs when you use the camera in an extremely hot or cold location.
•
The batteries are discharged. Install the charged Nickel-Metal Hydride batteries (page 10).
•
When using the Nickel-Metal Hydride batteries, the poles of batteries or the terminals of the
battery cover are dirty so the batteries are not charged sufficiently. Clean them with a cotton
swab, etc.
battery cover are dirty so the batteries are not charged sufficiently. Clean them with a cotton
swab, etc.
•
When using the Nickel-Metal Hydride batteries, the displayed time remaining differs from the
current one due to the memory effect, etc. Fully discharge and then charge the batteries to
correct the display.
current one due to the memory effect, etc. Fully discharge and then charge the batteries to
correct the display.
The batteries run down too quickly.
•
When using the Nickel-Metal Hydride batteries, charge them sufficiently.
•
You are using the camera in an extremely cold location.
Camera power is turned off automatically when you open the battery/“Memory
Stick Duo” cover.
Stick Duo” cover.
•
This is not a malfunction. Turn off the camera before you open the battery/“Memory Stick
Duo” cover.
Duo” cover.
1
Check the items below, and refer to “Cyber-shot Handbook” (PDF).
2
Remove the batteries, and insert the batteries again after about one minute,
and turn on the power.
and turn on the power.
3
Initialize the settings (page 22).
4
Consult your Sony dealer or local authorized Sony service facility.
Batteries and power