Canon I455 Quick Setup Guide

Troubleshooting

Print Quality is Poor or Contains Errors

Problem

Possible Cause

Try This

Ink does not eject
properly/Printing is
Blurred/ Colors are
Wrong / White
Streaks appear /
Printed Ruled Lines
are Displaced

Ink tank is not seated
properly

Check that the ink tanks are firmly seated in the print head and reseat them if
necessary.

Print head nozzles
clogged

Print the nozzle check pattern to check for uneven ink output.
See

"Printing the Nozzle Check Pattern

Printing the Nozzle Check Pattern

Printing the Nozzle Check Pattern"

on page 30.

When a specific color is missing from the nozzle check pattern, clean the print
head.
If ink supply is uneven: See

"Print Head Cleaning

Print Head Cleaning

Print Head Cleaning"

on page 33.

Print head nozzles
clogged or misaligned

Print the nozzle check pattern to check for uneven ink output.
When a specific color is missing from the nozzle check pattern, clean the print
head.
• If ink supply is uneven: See

"Print Head Cleaning

Print Head Cleaning

Print Head Cleaning"

on page 33

• If straight lines are misaligned: See

"Aligning the Print Head

Aligning the Print Head

Aligning the Print Head"

on page 37

Media not loaded with
the print-side up

Check that your paper is loaded with the correct print side facing up.

Incorrect paper type

On the Main

Main

Main tab, ensure that the Media Type

Media Type

Media Type selected matches the media

loaded.

In the Print

Print dialog box, select Quality & Media

Quality & Media

Quality & Media from the pop-up menu, and

then ensure that the Media Type

Media Type

Media Type selected matches the media loaded.

Print Quality not set
properly

Be sure to set the Print Quality

Print Quality

Print Quality setting to High

High

High for Windows or Fine

Fine

Fine for

Macintosh.

On the Main

Main

Main tab, click High

High

High for the Print

Print Quality

Quality

Quality setting.

1. In the Print

Print dialog box, select Quality & Media

Quality & Media

Quality & Media from the pop-up menu, and

then click Detailed Setting

Detailed Setting

Detailed Setting.

2. Drag the Print Quality

Print Quality

Print Quality slide bar to the Fine

Fine

Fine end.

Printed Paper Curls
or Ink Blots

Paper being used is
too thin

Use High Resolution Paper or Photo Paper Pro to print images that require a
lot of ink (i.e. pictures with intense colors or photographs).

Color Intensity setting
is too high

Reduce the Intensity setting in the printer driver and try printing again.

1. Open the Printer

Printer

Printer Properties

Properties

Properties dialog box.

2. On the Main

Main

Main tab, select Manual

Manual

Manual for Color Adjustment

Color Adjustment

Color Adjustment, and then click Set

Set

Set.

3. Drag the Intensity

Intensity

Intensity slide bar to adjust the intensity.

1. In the Print

Print dialog box, select Color

Color

Color Option

Option

Option from the pop-up menu.

2. Drag the Intensity

Intensity

Intensity slide bar to set the intensity.

Paper feed roller is
dirty

Clean the paper feed roller.
See

"Paper Does Not Feed Properly

Paper Does Not Feed Properly

Paper Does Not Feed Properly"

on page 51.

Note

The ink tank may be clogged with dust or air if the protective
cap is replaced after the removal.

Note

Follow the instructions packaged with your speciality media for
loading and handling.