Epson c1100 Reference Guide
204
Troubleshooting
The printed image is light or faint
The non-printed side of the page is dirty
The Paper Size setting may be
incorrect.
incorrect.
Make sure the correct paper size is set in
the Tray Menu on the control panel.
the Tray Menu on the control panel.
There may be a problem with
the photoconductor unit.
the photoconductor unit.
Replace the photoconductor unit. See
“Photoconductor Unit” on page 165.
“Photoconductor Unit” on page 165.
Cause
What to do
Your paper may be moist or
damp.
damp.
Do not store your paper in a humid or
damp environment.
damp environment.
The Toner Save mode may be
on.
on.
Turn off the Toner Save mode using the
printer driver.
printer driver.
There may be no toner left in
the toner cartridge.
the toner cartridge.
If the message on the LCD panel or in
EPSON Status Monitor 3 indicates that
the amount of toner left is low, replace
the toner cartridge. See “Toner
Cartridge” on page 161.
EPSON Status Monitor 3 indicates that
the amount of toner left is low, replace
the toner cartridge. See “Toner
Cartridge” on page 161.
There may be a problem with
the photoconductor unit.
the photoconductor unit.
Replace the photoconductor unit. See
“Photoconductor Unit” on page 165.
“Photoconductor Unit” on page 165.
The print head is dirty.
See “Cleaning the print head” on page
170 and clean the print head.
170 and clean the print head.
Cause
What to do
Toner may have spilled onto
the paper feed path.
the paper feed path.
Clean internal printer components by
printing three pages with only one
character per page.
printing three pages with only one
character per page.
Cause
What to do