Fujitsu ScaSnap S1100 Deluxe PA03610-B011 Leaflet

Product codes
PA03610-B011
Page of 2
Service Descriptions: Personal Scanners, S1100, S1300i, S1500, S1500M and iX500
 
Advance Exchange 
Our Exchange service comprises of rapid permanent replacement 
of the faulty scanner and includes:
•  Delivery of a replacement scanner (becomes customers property).
•  Collection of the faulty scanner (becomes property of Fujitsu).
•  Two way shipping costs.
•  Spare Parts and Labour to repair the faulty scanner.
The replacement product is shipped in a robust shipping carton, 
complete with scanner specific foam interior to ensure that the 
replacement scanner arrives undamaged and is ready to go 
as soon as it arrives. The re-usable shipping carton eliminates 
damage in transit, whilst significantly cutting down on waste 
cardboard in our service operation. This helps us reduce our 
environmental impact.
Advance Exchange PLUS
For customers who asset tag their devices and require their 
original tagged scanner returned after repair, we offer Advance 
Exchange PLUS (Double Exchange) for the S1500/M and iX500 
products. This works exactly the same as Advance Exchange, with 
the addition of returning your repaired scanner and collecting the 
temporary scanner. Advance Exchange PLUS includes:
•  Delivery of a replacement scanner (temporary loan device).
•  Collection of the faulty scanner (returned to the repair centre).
• Delivery of the repaired scanner.
• Collection of the temporary loan device.
•  Two way shipping costs (twice).
•  Spare Parts and Labour to repair the faulty scanner.
The replacement product is shipped in a robust shipping carton, 
complete with scanner specific foam interior to ensure that the 
replacement scanner arrives undamaged and is ready to go 
as soon as it arrives. The re-usable shipping carton eliminates 
damage in transit, whilst significantly cutting down on waste 
cardboard in our service operation. This helps us reduce our 
environmental impact. 
           
Different service levels are available:
Please see next page for full details and comparisons.
Benefits of Services from Fujitsu
Wide Range of Service Plans:
•  To suit different levels of business process criticality and usage.
Manufacturers Service Program
•  Peace of Mind - Trust Fujitsu, a global leader in ICT  
Products & Services.
A wide range of Scanner Services from Fujitsu  
to protect your investment for up to 4 or 5 years,  
helping your business to be productive  
and competitive.
ASSURANCE
PROGRAM
Austria
Belgium
Czech Republic
Denmark
Finland
France
Germany
Hungary
Italy
Luxembourg
Netherlands
Norway
Poland
Republic of Ireland
South Africa
Spain
Sweden
Switzerland
United Kingdom
Geographic Coverage and Availability
Enhanced Service Plans Currently  
Available in: