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Apple ipod shuffle first gen User Guide

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Tips and Troubleshooting
23
If You Connect iPod shuffle to Your Computer and Nothing 
Happens
• Connect iPod shuffle to a high-power USB port on your computer. It may need to be 
recharged. 
Note:  With versions of Mac OS X before Mac OS X v10.3.6, you can use iPod shuffle 
only with high-power USB ports.
• Make sure iPod shuffle is connected firmly to your computer. Be sure the connector is 
oriented correctly. It can only be inserted one way.
• Turn iPod shuffle off, wait five seconds, then turn it on again.
• Make sure you have installed the software from the iPod CD.
• Make sure you have the required computer and software. See “What You Need to Get 
• If that doesn’t work, you may need to restore iPod shuffle software. See “iPod shuffle 
If iPod shuffle Is Obstructed From Fitting Into the USB Port
• You can connect using an iPod shuffle Dock or a USB extension cable, available at 
www.ipod.com/store.
If Songs Transfer Slowly
• Connect iPod shuffle to a USB 2.0 port on your computer for fast transfer speeds. USB 
2.0 transfers songs and data much faster than USB 1.1.
border.book  Page 23  Tuesday, December 21, 2004  10:29 AM