Apple touch third gen 16gb User Guide

Turn iPod touch off, then turn it on again. Press and hold the Sleep/Wake button 

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on top of iPod touch for a few seconds until a red slider appears, and then drag the 
slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Turn off Wi-Fi so iPod touch is connecting to the Internet via the cellular data 

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network. In Settings, choose Wi-Fi and turn off Wi-Fi. 

For additional troubleshooting information, go to www.apple.com/support and search 
for TS1426. If you still can’t receive email, you can call an Apple Expert (not available in 
all countries). Go to www.apple.com/support/expert for information. If Apple Expert 
is not available in your country, get a free GMail, Yahoo!, or AOL account and try 
forwarding your mail to that account.

The file type may not be supported. iPod touch supports the following email 
attachment file formats:

Microsoft Word

Microsoft Word (XML)

webpage

webpage

Keynote

Numbers

Pages

Preview, Adobe Acrobat

Microsoft PowerPoint

Microsoft PowerPoint (XML)

Rich Text Format

text

contact information

Microsoft Excel

Microsoft Excel (XML)

Make sure iPod touch is joined to a Wi-Fi network that is connected to the Internet. 
Check your Microsoft Exchange settings to make sure you’re on the right server. In 
Settings, tap “Mail, Contacts, Calendars” and choose an account to display its settings.

If you’re trying to search for GAL contacts in Contacts, tap Groups and tap Directories 
at the bottom of the list.

Troubleshooting