RadioShack 16-913 User Guide

No picture/sound

Make sure the power cord is plugged in.
The batteries in the remote may be dead. Replace the batteries and 

try again.

The power outlet may be faulty. Plug in another device. If it does not 

work, have an electrician inspect the outlet.
Check all wire connections. See page 11-15.
Make sure the TV image is not turned off. See “Advanced Audio 

Settings” on page 20.

Picture, but no sound

Adjust VOL +, VOL – or MUTE to check if the speaker is muted.
Check audio connections to make sure all cables are  

plugged in.

Poor picture

The antenna cable may not be connected securely.
Be sure the TV is away from appliances that might cause interference.
In areas with poor reception, it might be impossibe to get a clear 

picture or any picture at all. Try moving the TV to another room.
Try another channel. The signal might be stronger.

Remote control does not 

work.

Replace batteries in the remote control.
Be sure batteries are installed with correct polarity.
Operate the remote control at a distance of no more than 20 ft (6 m).
Remove any obstacles between the remote control and TV.

Picture is too light or too dark. Adjust the picture settings. See “Customize Picture Settings” on 

page 18.

Black box on bottom of 

screen

If Closed Captions are turned on, the program you are watching does 

not have CC available. See page 24 to turn off CC.