eMachines el1331 User Guide

Chapter 3: Troubleshooting

First steps

If you have problems with your computer, try

these things first:

•

Make sure that the power cord is

connected to your computer and an

AC outlet and that the AC outlet is

supplying power.

•

If you use a power strip or surge

protector, make sure that it is turned on.

•

If a peripheral device (such as a keyboard

or mouse) does not work, make sure that

all connections are secure.

•

Make sure that your hard drive is not full.

•

If an error message appears on the

screen, write down the exact message.

The message may help Customer Care in

diagnosing and fixing the problem.

•

If you added or removed peripheral

devices, review the installation

procedures you performed and make

sure that you followed each instruction.

•

If an error occurs in a program, see the

program’s printed documentation or the

online help.

Troubleshooting

Troubleshooting topics are listed in

alphabetical order.

Help

For more information about troubleshooting, click Start,

then click Help and Support. Type troubleshooting in the Search

box, then press E

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