LG D295 User Manual

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Troubleshooting
This chapter lists some problems you might encounter when using your phone. Some problems require you to 
call your service provider, but most are easy to fix yourself.
Message
Possible causes
Possible corrective measures
SIM card error
There is no SIM card 
in the phone or it is 
inserted incorrectly.
Make sure that the SIM card is correctly 
inserted.
No network 
connection/ 
Dropped 
network
Signal is weak or you 
are outside the carrier 
network.
Move toward a window or into an open 
area. Check the network operator 
coverage map.
Operator applied new 
services.
Check whether the SIM card is more than 
6~12 months old. If so, change your SIM 
card at your network provider's nearest 
branch. Contact your service provider.
Codes do not 
match
To change a security 
code, you will need to 
confirm the new code 
by re-entering it.
If you forget the code, contact your 
service provider.
The two codes you 
have entered do not 
match.
No applications 
can be set
Not supported by 
service provider or 
registration required.
Contact your service provider.