LG NP5550NC Owner's Manual
3
Troubleshooting
Troubleshooting
17
Troubleshoo
ting
3
Troubleshooting
General
Problem
Cause & Correction
No Power.
y The battery is discharged. Recharge the battery.
y Connect the unit to the power supply with the AC adapter.
No sound or sound
distortion.
distortion.
y The unit or your smart device’s volume is set to minimum. Check and adjust the
volume of the unit or
Bluetooth device’s volume.
y When you use an external device at high volume, the sound quality may be
deteriorated. Lower the volume of the devices.
y If you use the unit for purposes other than listening to music, the sound quality
may be lowered or the unit may not work properly.
Bluetooth pairing does
not work well.
y Switch
Bluetooth off and on again on your Bluetooth device, then try pairing
again.
y Be sure your
Bluetooth device is on.
y Remove the obstacle in the path of the
Bluetooth device and the unit.
y Depending on the type of the
Bluetooth device or surrounding environment,
your device may not be paired with the unit.
y While using
Bluetooth, you may not activate “Music Flow Bluetooth” app.
Disconnect
Bluetooth device you have connected before to use “Music Flow
Bluetooth” app properly.
y When your
Bluetooth device have been already connected with other unit,
disconnect the
Bluetooth connection first. Then you can control your unit
through “Music Flow Bluetooth” app.
y Depending on the
Bluetooth device, “Music Flow Bluetooth” app may work
restrictively not work.
y The connection you’ve made may be disconnected if you select other
application or change the setting of the connected device via “Music Flow
Bluetooth” app. In such case, please check the connection status.
Bluetooth” app. In such case, please check the connection status.
The unit does not
operate normally.
operate normally.
y If the battery was fully discharged, the stored
Bluetooth information can be
deleted. Previous setting may not be saved when the unit’s power is shut off.
y In case of malfunction, Battery indicator is lit in white and amber alternately.
Please use the unit in proper place where the temperature or humidity is not
so high or low.
so high or low.
y In case of overload, all LED indicators stay white. Please turn the power off and
then on again.
Above solutions do not
work.
work.
y Press Reset hole with a pointed thing like mechanical pencil.