LG A100 User Manual

25

Your correspondent 

cannot hear you 

speaking

Be sure that you have switched off the 

loudspeaker. Be sure that you are holding 

the phone close enough to your mouth. The 

microphone is located at the bottom of the 

phone.

The voice quality of 

the call is poor

Check the signal strength indicator on the 

display. The number of bars indicates the 

signal strength. Try moving the phone 

slightly or moving closer to a window if you 

are in a building.

No number is dialed 

when you recall a 

contact

Use the Phonebook Search feature to ensure 

the number has been stored correctly. 

Resave the number, if necessary.

Cannot use the 

Browser

Your subscription does not include data 

capability. You will need to contact your 

service provider to enable the service.

If the above guidelines 

do not help you to 

solve the problem

Take note of the model number of your 

mobile phone and a clear description of the 

problem. Contact your phone dealer or LG 

Service Center for help.

(Continued)

Forgot the phone 

code or password

The default phone code is “0000”.

Enter PUK

The PIN code has been entered incorrectly 

three times in succession, and the phone 

is now blocked. Enter the PUK supplied by 

your service provider.

Loss of Network

You may be in a weak signal area. Move and 

try again. You are trying to access an option 

for which you have no subscription with 

your service provider. Contact the service 

provider for further details.

You have entered a 

number but it was not 

dialed

Be sure that you have pressed Call/Answer 

key.
Be sure that you have accessed the right 

network service.
Be sure that you have not set an outgoing 

call barring option.
Be sure that you have entered the area code.

Your correspondent 

cannot reach you

Be sure that your phone is switched on. 

Press Call/Answer key for more than one 

second. Be sure that you are accessing the 

network service. Be sure that you have not 

set an incoming call barring option.

(Continued)