LG K10-LGK420N User Manual
Appendix
80
NOTE
•
Your personal data from internal device storage—including information about
your Google account and any other accounts, your system/application data and
settings, any downloaded applications and your DRM licence—might be lost in
the process of updating your device software. Therefore, LG recommends that
you backup your personal data before updating your device software. LG does
not take responsibility for any loss of personal data.
•
This feature depends on your network service provider, region and country.
FAQ
This chapter lists some problems you might encounter when using your
device. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message
Possible causes
Possible corrective measures
SIM card
error
There is no SIM card
in the device or it is
inserted incorrectly.
Make sure that the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or
you are outside the
carrier network.
Move toward a window or into
an open area. Check the network
operator coverage map.
Operator applied
new services.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM card at your network
provider's nearest branch. Contact
your service provider.