LG 47LB5800 Quick Setup Guide
ENGLISH
Troubleshooting Network Problems
1
Press the
SMART button to access the
Smart Home menu. Select
SETTINGS and
press
Wheel (OK).
SETTINGS
2
Select the
NETWORK Network Status
menu.
Network Connection
Network Status
Soft AP
Wi-Fi Direct
Miracast™ / Intel’s WiDi
My TV Name : NETCAST4
NETWORK
Follow the instructions below that correlate to your
network status.
Check the TV or the AP (Router).
TV Gateway DNS Internet
When an appears on TV, but an X on Gateway.
1
Check the connection status of the TV, AP
(Router)
and cable modem.
2
Power off and power on the TV, AP
(Router)
and cable modem.
3
If you are using a static IP, enter the IP directly.
4
Contact internet companies or AP
(Router)
companies.
Additional points to check when using a
wireless connection
1
Check the password for the wireless
connection in the router settings window.
connection in the router settings window.
2
Change the router SSID (network name) or
the wireless channel.
the wireless channel.
Check the AP (Router) or consult your Internet
service provider.
TV Gateway DNS Internet
When an appears on TV and Gateway, but an
X on DNS.
1
Unplug the power cord of the AP
(Router)
,
cable modem and try to connect after 5
seconds.
2
Initialize (Reset) the AP
(Router)
or cable
modem.
3
Contact internet companies or AP (Router)
companies.
TV Gateway DNS Internet
When an appears on TV, Gateway and DNS,
but an X on Internet.
1
Unplug the power cord of the AP
(Router)
,
cable modem and try to connect after 5
seconds.
2
Initialize (Reset) the AP
(Router)
or cable
modem.
3
Check that the MAC address of the TV/
AP
(Router)
is registered with your Internet
service provider. (The MAC address displayed
on the right pane of the network status window
should be registered with your Internet service
provider.)
4
Check the AP (Router) manufacturer’s website
to make sure your router has the latest firmware
version installed.