LG A165 Dual SIM Owner's Manual

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27
 Troubleshooting
Problem
Possible Solution
Telephone cannot be 
switched on
Please take out battery and insert again. 
Then press Power on key to power on the 
phone.
Battery empty
Charge battery. Check charging indicator 
on display.
The battery doesn’t 
charge properly or 
the phone sometimes 
turns itself off 
Wipe the charging contacts, both on the 
phone and on the battery, with a clear soft 
cloth.
Usage time of battery 
becomes shorter
If the battery time is short, it may be due 
to the user environment, a large volume of 
calls, or weak signals.
Charging error—
Temperature out of 
range
Make sure the ambient temperature is right, 
wait for a while, and the then charge again.
Charging error—
Wrong charger
Only use original LG accessories.
Charging error—
Battery defective
Replace battery.
Charging error—No 
battery icon appears 
when charging
The battery is empty or has been not used 
for a long time. It may take a while before 
the battery icon appears on the screen.