Sony PRS-950 Manual

Page of 180
Troubleshooting
145
Table of Contents
Index
Touch operation is not effective.
 If condensation occurs in the touch screen, or dust 
attaches to the touch screen, it may cause a malfunction. 
For details, see “On Cleaning” (
 If any objects are placed on the touch screen, it may 
cause a malfunction. When not in use, leave the Reader in 
sleep mode, or shut it down.
A page in the Reader Store is not displayed properly.
 The wireless connection may have been interrupted. 
Make sure the WIRELESS switch is set to “ON” and a 
wireless network is available (
), then refresh the 
page using [Refresh Page] in the OPTIONS menu (
Wireless feature
You cannot access the Reader Store.
 Check that the WIRELESS switch is set to “ON”.
 You are out of the network coverage area. To check the 
wireless status, see the wireless status icon in the status 
You cannot find a purchased book on the Reader.
 The wireless connection may have been interrupted 
while you were downloading the book. Go to the [My 
Account] page in the Reader Store to re-download the 
book.
You have not received the latest periodical
 The Reader may have been outside the network coverage 
area when the issue was delivered. Go to the [My 
Account] page in the Reader Store to re-download the 
past issue(s).