KitchenAid BCGSGA Warranty Information

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Arranging for Service after the Warranty Expires, or  
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order 
accessories or replacement parts, call  
toll-free at 1-800-541-6390 or write to: 
Customer eXperience Center, 
KitchenAid Portable Appliances,  
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States  
and Puerto Rico:
Consult your local KitchenAid dealer  
or the store where you purchased the 
Coffee Grinder for information on how  
to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to: 
Customer eXperience Centre 
KitchenAid Canada 
200 - 6750 Century Ave. 
Mississauga, ON L5N 0B7
Hassle-Free Replacement Warranty – 
50 United States, District of Columbia, and Puerto Rico
We’re so confident the quality of our 
products meets the exacting standards of 
KitchenAid that, if your Coffee Grinder 
should fail within the first year of ownership, 
KitchenAid will arrange to deliver an 
identical or comparable replacement to 
your door free of charge and arrange to 
have your original Coffee Grinder returned 
to us. Your replacement unit will also be 
covered by our one year limited warranty. 
Please follow these instructions to receive 
this quality service.
If your Coffee Grinder should fail within the 
first year of ownership, simply call our  
toll-free Customer eXperience Center at  
1-800-541-6390 Monday through Friday. 
Please have your original sales receipt 
available when you call. Proof of purchase 
will be required to initiate the claim. Give 
the consultant your complete shipping 
address. (No P.O. Box numbers, please.)
When you receive your replacement  
Coffee Grinder, use the carton and  
packing materials to pack up your original 
Coffee Grinder.
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our 
products meets the exacting standards of 
the KitchenAid
®
 brand that, if your Coffee 
Grinder should fail within the first year of 
ownership, KitchenAid Canada will replace 
your Coffee Grinder with an identical or 
comparable replacement. Your replacement 
unit will also be covered by our one year 
limited warranty. Please follow these 
instructions to receive this quality service.
If your Coffee Grinder should fail within 
the first year of ownership, take the Coffee 
Grinder or ship collect to an Authorized 
KitchenAid Service Centre. In the carton 
include your name and complete shipping 
address along with a copy of the proof of 
purchase (register receipt, credit card slip, 
etc.). Your replacement Coffee Grinder 
will be returned prepaid and insured. If you 
are unable to obtain satisfactory service 
in this manner, call our toll-free Customer 
eXperience Centre at 1-800-807-6777.
Or write to us at:  
Customer eXperience Centre 
KitchenAid Canada 
200 - 6750 Century Ave. 
Mississauga, ON L5N 0B7
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