KitchenAid 15" Electric Cooktop with 2 Radiant Elements Use & Care Manual

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Light to moderate soil
Paper towels or clean damp sponge: 
Clean while the cooktop is still warm. You may want to wear 
oven mitts while cleaning the cooktop.
Sugary spills (jellies, candy, syrup)
Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear 
oven mitts while cleaning the cooktop.
Cooktop Cleaner and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into 
surface with a damp paper towel or soft cloth. Continue 
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
Cooktop Cleaner or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth. 
Continue rubbing until white film disappears.
Burned-on soil
Cooktop Cleaner and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as 
flat as possible on surface and scrape. Repeat for stubborn 
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
Cooktop Cleaner:
Clean as soon as cooktop has cooled down. Rub creme into 
surface with a damp paper towel or soft cloth. Continue 
rubbing until white film disappears. The marks will not totally 
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
Cooktop Cleaner:
Rub creme into surface with a damp paper towel or soft 
cloth. Continue rubbing until white film disappears. Scratches 
and abrasions do not affect cooking performance and after 
many cleanings become less noticeable.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the cooktop wired properly? See the Installation 
Instructions for more information.
Has a household fuse blown, or has a circuit breaker 
tripped?
 Replace the fuse or reset the circuit breaker. If the 
problem continues, call an electrician.
Cooktop will not operate
On models with knob controls, is the control knob set 
correctly? 
Push in the knob before turning to a setting.
On models with electronic touch controls, is the cooktop 
control set correctly?
 Touch ON/OFF before selecting a 
setting.
On models with touch controls, is the “Control Lock/ALL 
OFF” Cooktop Lockout set?
 See “Control Lock/All Off” 
section.
Excessive heat around cookware on cooktop
Is the cookware the proper size? Use cookware about the 
same size as the surface cooking area, element or surface 
burner. Cookware should not extend more than ½" (1.3 cm) 
outside the cooking area.
Cooktop has flashing lights
Are there lights on the cooktop flashing on and off? 
1. Make sure the cooktop controls are OFF.
2. Clean the cooktop touch control panel thoroughly. See 
“General Cleaning” section. 
3. If the cooktop lights continue to flash, disconnect power 
or unplug the cooktop. 
4. After a few seconds, reconnect power or plug in the 
cooktop. 
5. If the lights continue to blink on and off, call for service.
Cooktop cooking results not what expected
Is the proper cookware being used? See “Cookware” 
section.
Is the cooktop control set to the proper heat level? See 
“Cooktop Controls” section.
Is the appliance level? Level the appliance. See the 
Installation Instructions.