Canon PIXMA SELPHY CP1200 User Guide
57
Paper
Paper does not fit in the cassette
•
).
Paper feed problems or frequent paper jams occur
•
Confirm that the paper and cassette are inserted correctly (
•
Confirm that there are less than 19 sheets in the cassette.
•
Confirm that 19 or more prints have not collected on the paper cassette.
•
Confirm that you are using paper designed especially for SELPHY (
).
Cannot print the correct quantity (unused paper left after ink runs out)
•
Some unused paper may remain if the ink runs out first (
).
Paper jams
•
), carefully pull it
out. If you cannot remove the paper by gently pulling it out, never force it out. Turn the
printer off and then on. Repeat until the paper is ejected. If you accidentally turn the
printer off while printing, restart it and wait until the paper is ejected. If paper jams and
cannot be removed, contact your retailer or a Canon Customer Support Help Desk.
Do not attempt to remove jammed paper by force, which may damage the printer.
No date or file number when printing from memory cards or USB flash
drives
•
Confirm that SELPHY is set up to print the date or file number (
Note that in DPOF printing, date or file number printing is configured on the camera.
No date or file number when printing from cameras
•
Confirm that the date or file number setting is enabled on the camera. Note that under
standard camera settings, the date or file number setting on SELPHY will be used.
Print quality is poor
•
Confirm that the ink sheet and paper are free of dirt or dust.
•
Confirm that SELPHY’s interior is free of dust (
•
Confirm that no condensation has formed on SELPHY (
).
•
Confirm that SELPHY is away from sources of electromagnetic waves or strong
Printed colors do not match on-screen colors
•
Screens have a different method of color development from printers.
Colors may also look different depending on the intensity and color temperature of
lighting in the monitor viewing environment, as well as monitor color calibration.
Individual images are printed reduced, in only one layout position
•
Change the [Page Layout] settings (
). When a layout in [Page Layout] other
than [1-up] is selected, individual images are printed in one layout position per sheet
if you print from a camera or other device that can only send one image at a time.
Printing takes too long
•
SELPHY will temporarily halt printing if it exceeds a specific temperature; this does
not indicate a problem. Wait until the printer cools off. During continuous printing, in
hot environments, or if the printer’s interior becomes hot because the rear-side air
vent (
) is blocked, SELPHY may temporarily stop printing, causing printing to
take longer.
•
Printing may take some time depending on the printing environment. In this case, try
another printing method (printing from a memory card, printing via Wi-Fi, printing via
USB cable).