KitchenAid 24-inch 5-Cycle/6-Option DIshwasher, Architect® Series II Panel Ready Dishwasher Warranty Information

■

Does your water have high iron content? Rewash dishes using 
1-3 tsp (5-15 mL) of citric acid crystals added to the covered 
section of the detergent dispenser. Do not use detergent. 
Follow with a Normal wash cycle with detergent. If treatment is 
needed more often than every other month, the installation of 
an iron removal unit is suggested.

■

Are aluminum items rubbing dishes during washing? 
Disposable aluminum items can break down in the dishwasher 
and cause marking. Hand wash these items. Remove 
aluminum markings by using a mild abrasive cleaner.

■

Are large amounts of tomato-based foods on dishes placed in 
the dishwasher? It may be necessary to use a stain removal 
product to remove stains from your dishwasher. Stains will not 
affect dishwasher performance.

■

A hard object has entered the wash module (on some models). 
When the object is ground up, the sound should stop. If the 
noise persists after a complete cycle, call for service.

■

Is the dishwasher loaded correctly? 

Did you choose the cycle that describes the most difficult soil in 
your dishwasher? If you have some items with heavier soils, 
use a heavier cycle.

Is the water temperature too low? For best dishwashing results, 
water should be 120°F (49°C) as it enters the dishwasher. 

Did you use the correct amount of fresh detergent? Use 
recommended dishwasher detergents only. Do not use less 
than 1 tbs (15 g) per load. Detergent must be fresh to be 
effective. Heavy soil and/or hard water generally require extra 
detergent.

Is detergent caked in dispenser? Use fresh detergent only. Do 
not allow detergent to sit for several hours in a wet dispenser. 
Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and 
cans? 

Is the home water pressure high enough for proper dishwasher 
filling? Home water pressure should be 20 to 120 psi (138 to 
828 kPa) for proper dishwasher fill. If you have questions about 
your water pressure, call a licensed, qualified plumber.

Are high suds slowing the wash arm? Do not use soap or 
laundry detergents. Use recommended dishwasher detergents 
only.

■

®

Are the dishes loaded to face the PROSCRUB

®

 spray jets? 

Load soiled dish surfaces to face the back of the dishwasher 
toward the PROSCRUB

®

 spray jets. Tilt the dishes toward the 

back so water can drain from surfaces, and the lower spray 
arm can wash the item from below.

NOTE: Loaded items may shift when dish racks are pushed 
into the dishwasher. Make sure dishes do not interfere with the 
spray arms, water feed tube, or PROSCRUB

®

 spray jets.

Are items loaded so they do not overlap? Load items only one 
row deep without any overlap so that the PROSCRUB

®

 spray 

jets can reach all surfaces.

■

Did you load the dishwasher properly? Load the dishes and 
glasses so they are stable and do not strike together from 
washing action. Minimize chipping by moving the rack in and 
out slowly. 

NOTE: Antiques, feather-edged crystal, and similar types of 
china and glassware might be too delicate for automatic 
dishwashing. Wash by hand.

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or 
furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “KitchenAid”) will pay for factory 
specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. 
Service must be provided by a KitchenAid designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED 
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and 
applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to 
obtain service under this limited warranty.

In the second through the fifth year from the date of purchase, when this major appliance is operated and maintained according to 
instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the following components to 
correct defects in materials or workmanship that existed when this major appliance was purchased: nylon dish racks and electronic 
controls.

For the lifetime of the product from the date of purchase, when this major appliance is operated and maintained according to instructions 
attached to or furnished with the product, KitchenAid will pay for factory specified parts and repair labor for the following component to 
correct defects in materials or workmanship that existed when this major appliance was purchased: stainless steel tub.