KitchenAid 19.9 cu. ft. 35 5/8" Width Counter-Depth Left-Hand Door Swing Architect® Series II Use & Care Manual

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TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com    In Canada, www.kitchenaid.ca
Refrigerator Operation
The refrigerator will not operate
Power cord unplugged? Plug into a grounded 3 prong outlet.
Is outlet working? Plug in a lamp to see if the outlet is 
working.
Household fuse blown or circuit breaker tripped? Replace 
the fuse or reset the circuit breaker.
Are controls on? Make sure the refrigerator controls are on. 
See “Using the Controls.”
New installation? Allow 24 hours following installation for the 
refrigerator to cool completely.   
NOTE: Adjusting the temperature controls to coldest setting 
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its 
high-efficiency compressor and fans. The unit may run even 
longer if the room is warm, a large food load is added, doors are 
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this 
reduction, you may hear intermittent noises from your new 
refrigerator that you did not notice from your old model. Below are 
listed some normal sounds with explanations.
Buzzing - heard when the water valve opens to fill the ice 
maker
Pulsating - fans/compressor adjusting to optimize 
performance
Hissing/Rattling - flow of refrigerant, movement of water 
lines, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during 
defrost cycle
Popping - contraction/expansion of inside walls, especially 
during initial cool-down
Water running - may be heard when water melts during the 
defrost cycle and runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the 
ice maker mold.
The doors will not close completely
Door blocked open? Move food packages away from door. 
Bin or shelf in the way? Push bin or shelf back in the correct 
position. 
The doors are difficult to open
Gaskets dirty or sticky? Clean gaskets and contact surfaces 
with mild soap and warm water. Rinse and dry with soft cloth.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, 
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.