KitchenAid 22.7 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water Installation Guide

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Temperature 
is too warm
New installation -
 Following installation, allow 24 hours for the refrigerator and freezer to cool 
completely.
NOTE:
 Adjusting the temperature control(s) to the coldest setting will not cool either compartment 
(refrigerator or freezer) more quickly.
Doors are opened often or not closed completely - 
This allows warm air to enter the refrigerator. 
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed. 
Air vents are blocked -
 Remove items that are immediately in front of the vents.
Large amount of warm food recently added - 
Allow several hours for the refrigerator to return to 
its normal temperature. 
Controls are not set correctly for the surrounding conditions - 
Adjust the controls to a colder 
setting. Check the temperature again in 24 hours.
Temperature is too cold
Controls are not set correctly for the surrounding conditions - 
Adjust the controls to a warmer 
setting. Check the temperature again in 24 hours. 
Top refrigerator shelf is colder than lower shelves -
 On some models, air from the freezer enters 
the refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf 
can be slightly colder than lower shelves. 
Air vents are blocked -
 Remove items that are immediately in front of the vents.
Interior moisture buildup
NOTE:
 Some moisture buildup is normal. Clean with a soft dry cloth.
Room is humid - 
A humid environment contributes to moisture buildup. Use the refrigerator only in 
an indoor location, with as little humidity as possible.
Doors are opened often or not closed completely - 
This allows humid air to enter the refrigerator. 
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed. 
Interior lights 
do not work
Doors have been open for an extended period of time -
 Close the doors to reset the lights.
Light bulb is loose in the socket or has burned out - 
On models with incandescent or full-size LED 
interior light bulbs, tighten or replace the bulb. See “Lights.”
NOTE:
 On models with mini LED lights, call for assistance or service if the interior lights do not illuminate 
when either door is opened. See the Warranty in the User Instructions or User Guide for contact 
information.
Dispenser lights 
do not work
(on some models)
Dispenser light is turned off - 
On some models, if the dispenser light is set to OFF, the light will turn 
on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on 
continuously, select a different setting. See “Water and Ice Dispensers” in the User Instructions or 
User Guide.
Dispenser light is set to AUTO or NIGHT LIGHT -
 On some models, if the dispenser light is set to 
AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and Ice 
Dispensers” in the User Instructions or User Guide.
NOTE:
 On models with mini LED lights, call for assistance or service if the dispenser lights do not 
operate correctly. See the Warranty in the User Instructions or User Guide for contact information.
GENERAL OPERATION
Possible Causes and/or Recommended Solutions