Cisco Cisco Customer Voice Portal Downloads

voice translation-profile techprefix

  translate called 1

dial-peer voice 111 voip

service isnapp

* \ Next two commands are specific to tech-prefix routing 

translation-profile incoming techprefix

incoming called-number 4#T

dtmf-relay h245-signal h245-alphanumeric

codec g711ulaw

no vad

Unified CM Configuration for Call Routing (tech-prefix method)

Unified CM sometimes needs to be able to locate a Unified CVP server to which to route a call
(inbound call routing to Unified CVP). Also, Unified CVP needs to be able to locate a Unified
CM to which to route a transferred call (outbound call routing from Unified CVP). To minimize
tech-prefix configuration in Unified CM and Unified ICME device target labels, it is best to let
Unified CM register to the gatekeeper with the default technology prefix (1#). All other devices
(Unified CVP, VoiceXML gateways, Ingress gateways) register with tech-prefixes other than
the default tech-prefix. Therefore, any DNIS which the gatekeeper is asked to route which is
not prepended with a tech-prefix will route the call to Cisco Unified Communications Manager.

Do the following:

1. In Unified CM Administration, use Device > Gatekeeper to create the gatekeeper device.

2. Use Device > Trunk to create an H.225 Gatekeeper Controlled trunk. (This is the trunk

to enable inbound call routing from Cisco Unified Communications Manager to Unified
CVP.)

–

Enable Media Termination Point required. This is necessary for calls that originate
from Unified CM into Unified CVP because Unified CVP cannot process the H.323
Empty Capability Set feature for inbound calls.

–

Under Gatekeeper Information:

— Select the gatekeeper that was defined in the previous step.

— Select Gateway as the Terminal Type.

— Set a non-existing tech-prefix (for example, 77#).

Note: This is done because you do not want this trunk to be selected for outbound
calls from Unified CVP to Cisco Unified Communications Manager due to the fact
that MTP is enabled.

— Select a zone. (If left blank, Unified CM will register to the first local zone defined
in the gatekeeper.)

3. Create a Route Pattern that will point the desired set of DNIS values to Unified CVP:

–

Call Routing > Route/Hunt > Route Pattern.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)