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Ingress Gateway Configuration for Call Routing (zone-prefix method)

The Unified CVP voip dial-peer in the gateway should be configured as follows. Note the items
pertinent to tech-prefix routing are highlighted. Note the absence of the tech-prefix command.

interface Loopback0

   ip address 22.22.22.12 255.255.255.255

   h323-gateway voip interface

   h323-gateway voip id zoneA ipaddr 10.86.129.36 1719

   h323-gateway voip h323-id ingressgw1-zoneA

   * \ Next command is specific to tech-prefix routing

   h323-gateway voip tech-prefix 1#

dial-peer voice 5000 voip

destination-pattern 59..

voice-class codec 1

* \ Next command is specific to tech-prefix routing

session target ras

dtmf-relay rtp-nte h245-signal h245-alphanumeric

no vad

VoiceXML Gateway Configuration for Call Routing (zone-prefix method)

Unified CVP needs to be able to locate a VoiceXML gateway during the transfer to the IVR
leg of the call in Comprehensive Model. Unified ICME passes Unified CVP this label as it was
defined in Network VRU explorer. The call server ‘Maximum Length of DNIS’ under the ICM
tab in Call server Configuration should be set to the length of this label.

interface Loopback0

   ip address 22.22.22.13 255.255.255.255

   h323-gateway voip interface

   h323-gateway voip id zoneA ipaddr 10.86.129.36 1719

   h323-gateway voip h323-id vxmlgw1-zoneA

   * \ Next command is specific to tech-prefix routing

   h323-gateway voip tech-prefix 1#

dial-peer voice 111 voip

service isnapp

* \ Next command is specific to tech-prefix routing

incoming called-number 1111111T (assuming the Network VRU label was 1111111)

dtmf-relay h245-signal h245-alphanumeric

codec g711ulaw

no vad

Egress Gateway Configuration for Call Routing (zone-prefix method)

An egress gateway is typically used in Call Director Model to provide access to a call center
ACD or third-party IVR. The ACD is connected to the egress gateway through T1/E1 trunks.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)