Cisco Cisco Computer Telephony Integration Option 10.5 Technical References

SERVICE_PRIORITY_ TAG

CONFIG_SERVICE_EVENT

188

AGENT_TYPE_TAG

CONFIG_AGENT_EVENT

189

LOGIN_ID_TAG

CONFIG_AGENT_EVENT

190

NUM_SKILLS_TAG

CONFIG_AGENT_EVENT

191

SKILL_GROUP_SKILL_TARGET
_ID_TAG

CONFIG_SKILL_GROUP_EVENT

192

SERVICE_ID_TAG

CONFIG_DEVICE_EVENT

193

AGENT_ID_LONG_ TAG

OPEN_REQ, OPEN_REQ, OPEN_REQ_CONF, 
AGENT_STATE_EVENT, 
RTP_STARTED_EVENT, RTP_STOPPED_EVENT, 
SUPERVISE_CALL_REQ, 
EMERGENCY_CALL_EVENT, 
USER_MESSAGE_REQ, 
SET_AGENT_STATE_REQ,  
SET_AGENT_STATE_CONF, 
QUERY_AGENT_STATE_REQ, 
QUERY_AGENT_STATE_CONF, 
AGENT_UPDATED_EVENT

194

DEVICE_TYPE_TAG

CONFIG_DEVICE_EVENT

195

Unused

196-197

ENABLE_TAG

ROUTE_REGISTER_EVENT

198

DEVICEID_TAG

ROUTE_REQUEST_EVENT

199

TIMEOUT_TAG

ROUTE_REQUEST_EVENT

200

CURRENT_ROUTE_ TAG

ROUTE_REQUEST_EVENT

201

SECONDARY_ 
CONNECTION_CALL_ ID

CALL_DELIVERED_EVENT

202

PRIORITY_QUEUE_ 
NUMBER_TAG

CALL_QUEUED_EVENT

203

TEAM_NAME_TAG

TEAM_CONFIG_EVENT

204

MEMBER_TYPE_TAG

TEAM_CONFIG_EVENT

205

EVENT_DEVICE_ID_ TAG

SYSTEM_EVENT

206

LOGIN_NAME_TAG (V11)

CONFIG_AGENT_EVENT

207

PERIPHERAL_ID_TAG (V11)

CONFIG_AGENT_EVENT, 
CONFIG_SERVICE_EVENT, 
CONFIG_SKILL_GROUP_EVENT, 
CONFIG_DEVICE_EVENT

208

CALL_TYPE_KEY_ 
CONFIG_TAG (V11)

CONFIG_KEY_EVENT

209

CALL_TYPE_ID_TAG (V11)

CONFIG_CALL_TYPE_EVENT

210

CUSTOMER_ 
DEFINITION_ID_TAG (V11)

CONFIG_CALL_TYPE_EVENT

211