Cisco Headend Digital Broadband Delivery System User Guide
15-4
Service Authorization Options
4002178 Rev C
Provide a Phone Number for Ordering Services
Introduction
The Not Authorized Phone option lets you provide a phone number that displays on
a barker when subscribers tune to a channel that is not authorized. Subscribers can
call this phone number to order the channel, if they wish.
Important: If you want to provide a unique phone number for each hub, you can
Important: If you want to provide a unique phone number for each hub, you can
enable this feature and send a hub-specific configuration to the set-tops in that
specific hub.
Recommended Setting
Enable this option to display the Customer Service Number on a barker when
subscribers tune to an unauthorized channel.
Providing a Phone Number for Ordering Services
To provide a phone number that displays on a barker when subscribers tune to a
channel that is not authorized, complete the following steps.
1.
On the DNCS Administrative Console, select the Server Applications tab.
2.
Click DHCT Config.
Result: The DHCT Configure Prompt window opens.
Result: The DHCT Configure Prompt window opens.
3.
Select Global.
Result: The Set Up Global DHCT Configuration window opens.
Result: The Set Up Global DHCT Configuration window opens.
4.
Select the Barkers tab.
Result: The Barkers tab appears in the forefront.
Result: The Barkers tab appears in the forefront.
5.
In the Not Authorized Phone field, enter the number that you want to appear
on a barker when subscribers tune to an unauthorized channel.
6.
Click Save.
Result: The phone number that you entered in step 5 appears when
Result: The phone number that you entered in step 5 appears when
subscribers tune to an unauthorized channel.
7.
Click Cancel.
Result: The DHCT Configure prompt opens.
Result: The DHCT Configure prompt opens.
8.
Click File and Close to close the DHCT Configure prompt.