Cisco Cisco Patient Connect 1.4 Release Notes
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Cisco Patient Connect Release Notes
Cisco Patient Connect Release Notes
New Features and Enhancements
After three unsuccessful attempts at entering the correct pin, the patient will receive a message
suggesting that he or she request a new pin. If the patient subsequently remembers the old pin
number, it can still be used if a new pin number has not been generated. Once a new pin is generated,
only the new pin can be used.
suggesting that he or she request a new pin. If the patient subsequently remembers the old pin
number, it can still be used if a new pin number has not been generated. Once a new pin is generated,
only the new pin can be used.
Note
The patient will not be locked out of the app if he or she forgets the pin number.
Note
Notifications received when the app is locked do not contain sensitive information to protect
the patient’s privacy. To view the notification, the patient must unlock the app. The
notification contains an Unlock button to facilitate this.
the patient’s privacy. To view the notification, the patient must unlock the app. The
notification contains an Unlock button to facilitate this.
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Support for playing Digital Rights Management (DRM)-protected content: First-run video
content can be played on the Patient view app. When chosen, the new Movies on Demand icon opens
a menu containing genres of first-run content. The player has trick play controls to play/stop, pause,
fast forward, and rewind.
content can be played on the Patient view app. When chosen, the new Movies on Demand icon opens
a menu containing genres of first-run content. The player has trick play controls to play/stop, pause,
fast forward, and rewind.
When a notification is received, the player closes. The patient must re-launch the movie, which will
resume from the position it was stopped.
resume from the position it was stopped.
When an incoming phone or video call is received, the player closes to allow the patient to conduct
the phone call. After the call ends, the patient will re-launch the movie from the Movies on Demand
menu. The movie will resume from the position it was stopped.
the phone call. After the call ends, the patient will re-launch the movie from the Movies on Demand
menu. The movie will resume from the position it was stopped.
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Patient presence: Patient presence gives the care team staff the availability of a patient and enables
patients to control when they want to receive incoming calls from outside the hospital. The presence
statuses are Available, Do Not Disturb, Staff in Room, Screen Sharing in Progress, Audio or Video
Call in Progress, Watching TV, and Out of Room, which sets automatically if RTLS patient tracking
is in use.
patients to control when they want to receive incoming calls from outside the hospital. The presence
statuses are Available, Do Not Disturb, Staff in Room, Screen Sharing in Progress, Audio or Video
Call in Progress, Watching TV, and Out of Room, which sets automatically if RTLS patient tracking
is in use.
Patients can set two of the presence statuses. The Available and Do Not Disturb presence statuses
are used to control incoming calls. By default, patient presence is set to “Available”; all calls from
family and friends will appear on the Patient view app. If the patient wants to rest and not be
disturbed by incoming calls from outside the hospital, he or she can choose “Do Not Disturb” in the
Presence icon in the header. Alternatively, patient presence can be changed in the Application screen
within the Profile Preferences menu.
are used to control incoming calls. By default, patient presence is set to “Available”; all calls from
family and friends will appear on the Patient view app. If the patient wants to rest and not be
disturbed by incoming calls from outside the hospital, he or she can choose “Do Not Disturb” in the
Presence icon in the header. Alternatively, patient presence can be changed in the Application screen
within the Profile Preferences menu.
Note
White listed numbers override the “Do Not Disturb” presence. For information about the
White List feature, which is new for 1.4, see “White list support” under the Admin View app
section below.
White List feature, which is new for 1.4, see “White list support” under the Admin View app
section below.
The four other presence statuses are triggered by events. The Staff in Room status is triggered by a
real-time location system (RTLS) event (i.e. a staff member entered the room). The Screen Sharing
in Progress presence status appears when a member of the care team staff is sharing their tablet or
phone screen with the patient (see “Screen sharing/casting” below). In addition, there are presence
icons for when the patient is on a call or watching TV.
real-time location system (RTLS) event (i.e. a staff member entered the room). The Screen Sharing
in Progress presence status appears when a member of the care team staff is sharing their tablet or
phone screen with the patient (see “Screen sharing/casting” below). In addition, there are presence
icons for when the patient is on a call or watching TV.
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Patient alias names: By default, the patient’s legal first and last name in the electronic medical
record (EMR) is displayed on both the Patient view and Care team view apps. If desired, patients
can select the format of that name (e.g. just their first name, just their last name, their first name with
the initial of their last name, or the initial of their first name with their last name) or an alias (i.e. a
nickname) if one or more were sent from the EMR. Alternatively, patients can also select the option
to not display any name on the Patient view app.
record (EMR) is displayed on both the Patient view and Care team view apps. If desired, patients
can select the format of that name (e.g. just their first name, just their last name, their first name with
the initial of their last name, or the initial of their first name with their last name) or an alias (i.e. a
nickname) if one or more were sent from the EMR. Alternatively, patients can also select the option
to not display any name on the Patient view app.