Cisco Cisco Patient Connect 1.4 Release Notes

Staff name customization by role: The format of care team staff names displayed on the Patient 
view app can be customized by staff role. For example, doctors may prefer that their names appear 
as first initial and last name (e.g. “J. Smith”) whereas nurses may prefer that patients see their first 
names and last initial (e.g. “Tom H.”).

Patient Connect administrators select the name display format for each staff role in the Admin view 
app. There are three staff role enumerations defined in Patient Connect: Doctor, Nurse, and Other. 

Staff names are pulled from Active Directory, and the staff types are derived from the HL7 
RL segment. 

Speed dial by department, room type, and/or locale: To provide patients with a list of speed dial 
numbers that they are most likely to call, speed dial numbers can be configured so that they are 
visible to patients within certain departments, room types, or locales. Speed dial lists are applied in 
the following order: 1) Locale, 2) Room type, 3) Department, 4) Global.

Locale-specific speed dial lists are useful for automatically connecting translators to patients whose 
preferred languages are tagged in EMR. If a patient speaks Spanish, then the speed dial for 
translation services can be configured to auto select configured menu options to automatically 
connect the patient to the Spanish translator. These menu options are configured using DTMF tones

.

Staff images resized.

Patient transfer failed if another patient is admitted to a new location. A 
LocationNotAvailableException is displayed.

All possible variations of date formats were not supported.

The details of a few TV programs were not shown.

Processing of ADT failed if an unexpected character is encountered.

Care team view app did not refresh the total patient count.

If food ordering is disabled, the patient record is not locked while patient browses menu.

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