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Cisco Cisco E-Mail Manager Unity Integration Option User Guide

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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 7      Outbound Option (Blended Agent) Reports
Outbound Option Historical Reports
Date Time (no label)
The central controller date and time at the start of the half hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.DateTime
Attempted
Summary total of the number of calls attempted in the half hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.ContactsAttemptedToHalf
Requested Personal Callback
The number of call-back contacts scheduled.
Derived from: Campaign_Query_Rule_Half_Hour.PersonalCallbackCountToHalf
Requested Callback
The number of call-back contacts.
Derived from: Campaign_Query_Rule_Half_Hour.CallBackCountToHalf
Voice
The number of contacts for which a voice was detected during the half hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.VoiceDetectToHalf 
Busy
The number of contacts in the half hour interval that detected a busy signal.
Derived from: Campaign_Query_Rule_Half_Hour.BusyDetectToHalf 
No Answer
The number of contacts in the half hour interval that were not answered.
Derived from: Campaign_Query_Rule_Half_Hour.NoAnswerDetectToHalf 
No Ringback
The number of contacts in the half hour interval that did not detect a ring back. The 
Calls with CallResults 4, 27 and 28 are mentioned in this column.
Derived from: Campaign_Query_Rule_Half_Hour.NoRingBackDetectToHalf
No Dialtone
The number of contacts in the half hour interval that did not detect a dial tone.
Derived from: Campaign_Query_Rule_Half_Hour.NoDialToneDetectToHalf
Fax
The number of contacts in the half hour interval that detected a fax.
Derived from: Campaign_Query_Rule_Half_Hour.FaxDetectToHalf