Cisco Cisco IP Contact Center Release 4.6.2 Release Notes

84

aw-bulk.config

Scheduled target label removed when cust name is changed

aw.conapi

Can't make config changes because CmsNode exits unexpectedly

aw.config

ICM Users are unable to delete items from Peripheral Monitor Table.

aw.config

With AutoConfig on Service Member operations should be allowed

aw.config

No user is able to create a Network VRU Script on a partitioned system

aw.config

Users can't view or manage objects in a partitioned system

aw.config

User list tool crashes while updating more than 25 users

aw.config.ba

Auto Answer should be disabled in SG tab of Campaign Config

aw.config.ba

Auto Answer field should be disabled for IPCC/Generic PG

aw.config.ba

Cannot save Agent Campaign with IP AMD and Xfer to IVR option

aw.config.list

User List does not give error when password does not meet domain policy

aw.config.list

Person List not properly displaying Japanese characters in the list

aw.config.list

Dialed Number List slow when over 175,000 DN and 300,000 Labels exist

aw.config.list

Users removed from security groups following edit via User List Tool

aw.trans.route.wiz

Unable to create translation route using TR wizard in partition system.

ctios.setup

SIPCC Install/CTIOS Server Install: Missing EMSTraceServer key

db.HDS.replication

HDS gets duplicate rows; may use up memory and cause process crash

db.icmdba

Icmdba tools error messages missing specifics

db.logger

Long time to Update Agents.

db.upgrade.edmt

Migrate Users called unnecessarily and could lose user information

documentation

Service Level LAA only looks at Agents logged into Priority 1 skill set

documentation

Must change Dialer phones in CCM after ICM 5.0 pre-SR4 to ICM 7.0 upgrd

documentation

User in the configuration group is unable to start configuration tools

ipccinstall

scheduled jobs to prune/purge hst/ems log files aren't added at install

ipccinstall

Can't read from db if TCP/IP not enabled in SQL Server Network Utility

ipccwebconfig

System information pages hang if all machines are not reachable via net

ipccwebconfig

SIPCC needs to allow setting Low and High network priorities.

ipccwebconfig-ui

Need to remove Outbound Access options from Agent Desk Settings

pg.definity

PIM sending invalid trunk information to OPC

pg.definity

Outbound call gets disconnected.

pg.dms100

DMS PIM Fails to Go Active on Restart Due to Eicon Card Init Timing

pg.mrpim

Chat requests are stuck in Q: MR PIM call var length exceeded

pg.opc

Missing half hour aggregate records when PG CPU pegs for long time

pg.symp

Real time data not getting updated

pg.symp

Problem with consultation transfert from IDN call to IDN.

pg.symp.noseipim

Customer Abandons,Consult Call is cleared when a new call initiated