Cisco Cisco Administrative Workstation Installation Guide

–

All IP CallRouters are configured as required

–

IP connectivity between all subnets has been successfully tested

–

Required Ethernet connections are in place between ICM platforms and LAN switches.

–

Required Packet prioritization has been configured on IP CallRouters

For addition Windows and SQL Server staging information, refer to the 

 (http://www.cisco.com/

en/US/products/sw/custcosw/ps1001/prod_installation_guides_list.html)

Installing Microsoft Windows 2003

• For additional information on installing Microsoft Windows Server 2003, refer to the 

 (http://www.microsoft.com/windowsserver2003/default.mspx)

• For additional information on the applicable Microsoft Windows Service Pack, refer to the

 (http://www.cisco.com/en/US/products/sw/custcosw/

ps1001/products_user_guide_list.html)

Upgrading from Windows 2000 to Windows Server 2003 - Common Ground Upgrades Only

Upgrading from Windows 2000 to Windows Server 2003 requires a considerable amount of
planning and preparation. One of the first areas to consider is the source operating system
revision and most importantly edition. It is important to determine the nearest equivalent target
edition before engaging in the upgrade.

Note: It is only possible to upgrade to an equivalent or higher operating system. It is not possible
to “downgrade” to a less powerful operating system, as some functionality might be lost in the
process.

For example, it is not possible to upgrade a server OS from Windows 2000 Server (or other
server products in the Windows 2000 family) to the Windows Server 2003, Web Edition without
removing the earlier operating system and performing a new installation.

The following table outlines the relationships between the Windows Server 2000 and Windows
Server 2003 editions.

Note: The Windows 2003 Web Edition is not supported for any ICM 7.0(0) node.

Standard Edition

Windows 2000 Server

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)