Cisco Cisco Computer Telephony Integration Option 10.5 Developer's Guide
6-5
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 6 Constants and Status Codes
Failure Indication Message Status Codes
E_CTI_INVALID_
CHARACTER
CHARACTER
An invalid character value was provided.
62
E_CTI_CLIENT_NOT_
FOUND
FOUND
There is no open session with a matching
ClientID.
ClientID.
63
E_CTI_SUPERVISOR_
NOT_FOUND
NOT_FOUND
The agent’s supervisor is unknown or does
not have an open CTI session.
not have an open CTI session.
64
E_CTI_TEAM_NOT_
FOUND
FOUND
The agent is not a member of an agent team. 65
E_CTI_NO_CALL_
ACTIVE
ACTIVE
The specified agent does not have an active
call.
call.
66
E_CTI_NAMED_
VARIABLE_NOT_
CONFIGURED
VARIABLE_NOT_
CONFIGURED
The specified named variable is not
configured in the ICM database.
configured in the ICM database.
67
E_CTI_NAMED_
ARRAY_NOT_
CONFIGURED
ARRAY_NOT_
CONFIGURED
The specified named array is not configured
in the ICM database.
in the ICM database.
68
E_CTI_INVALID_
CALL_VARIABLE_
MASK
CALL_VARIABLE_
MASK
The specified call variable mask in not
valid.
valid.
69
E_CTI_ELEMENT_
NOT_FOUND
NOT_FOUND
An internal error occurred manipulating a
named variable or named array element.
named variable or named array element.
70
E_CTI_INVALID_
DISTRIBUTION_TYPE
DISTRIBUTION_TYPE
The specified distribution type is invalid.
71
E_CTI_INVALID_
SKILL_GROUP
SKILL_GROUP
The specified skill group is invalid.
72
E_CTI_TOO_MUCH_
DATA
DATA
The total combined size of named variables
and named arrays may not exceed the limit
of 2000 bytes.
and named arrays may not exceed the limit
of 2000 bytes.
73
E_CTI_VALUE_TOO_L
ONG
ONG
The value of the specified named variable
or named array element exceeds the
maximum permissible length.
or named array element exceeds the
maximum permissible length.
74
E_CTI_SCALAR_
FUNCTION_ON_
ARRAY
FUNCTION_ON_
ARRAY
A NamedArray was specified with a
NamedVariable tag.
NamedVariable tag.
75
E_CTI_ARRAY_
FUNCTION_ON_
SCALAR
FUNCTION_ON_
SCALAR
A NamedVariable was specified with a
NamedArray tag.
NamedArray tag.
76
E_CTI_INVALID_
NUM_NAMED_
VARIABLES
NUM_NAMED_
VARIABLES
The value in the NumNamedVariables field
is different than the number of
NamedVariable floating fields in the
message.
is different than the number of
NamedVariable floating fields in the
message.
77
Table 6-1
Status Codes (continued)
Status Code
Description
Value