Cisco Cisco Administrative Workstation Installation Guide
11-11
Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
Chapter 11 ICM 4.6.2 or ICM 5.0(0) to ICM/IP Contact Center Enterprise Edition, Release 6.0(0) Technology Refresh
ICM Technology Refresh Upgrade Tasks
Step 2
Change directory to the DomainConversionUtility directory then run domcvt.exe.
For example:
For example:
a.
At the prompt type: cd\DomainConversionTool\domcvt
b.
Press Enter. An explanation of the options available for use in the command
string appears.
string appears.
Step 3
Run the Domain Conversion Tool to move user information from the ICM 4.6.2
or ICM 5.0(0) Logger and domain controller into the new ICM/IP Call Center
Enterprise Edition, Release 6.0(0) environment. For example:
or ICM 5.0(0) Logger and domain controller into the new ICM/IP Call Center
Enterprise Edition, Release 6.0(0) environment. For example:
Note
You must be able to access the location of original ICM 4.6.2 or ICM
5.0(0) file created by the Domain Conversion Tool.
5.0(0) file created by the Domain Conversion Tool.
a.
Access the directory E:\ConversionBackup.
b.
At the prompt type:
domcvt.exe /DB:<enter the database name>
/F:"E:\ConversionBackup\dbname.cvt" /M:C /OD:<enter the old domain
name> /ND:<enter the new domain name> /P:<enter the password>
/F:"E:\ConversionBackup\dbname.cvt" /M:C /OD:<enter the old domain
name> /ND:<enter the new domain name> /P:<enter the password>
Note
Ensure you leave a space prior to each switch (“space” /M:C,
“space”/OD:, “space”/ND:, “space”/P) in the command above.
“space”/OD:, “space”/ND:, “space”/P) in the command above.
Note
Using the /P switch at the end of the string creates a global password
for all users. If you do not use the /P switch, you loose your password
until a new password is assigned. Be aware, this occurs globally and
constitutes a security risk.
for all users. If you do not use the /P switch, you loose your password
until a new password is assigned. Be aware, this occurs globally and
constitutes a security risk.
c.
A log and report are generated and stored in a local DomainConversionUtility
directory.
directory.