Cisco Cisco IP Contact Center Release 4.6.2 Installation Guide

How to Set CTI Server Network Interface Properties

In the CTI Server Network Interface Properties dialog box, in the PG private interfaces section,
enter the private network addresses for the PG (or PGs, if duplexed) associated with the CTI
Server.

In the CG private interfaces section, enter the private network addresses of the CTI Server.

In the CG visible interfaces section, enter the visible network addresses of the CTI Server.

Click Next.

The Check Setup Information window opens.

How to Complete CTI Server Setup

In the Check Setup Information window, ensure that the settings displayed are as you intended.
If you want to modify any settings before proceeding, use the Back button.

When the settings are correct, click Next to begin copying files.

The copying process may take several minutes to complete. You can continue with other work
while Setup operates in the background.

If Setup successfully copies all the files, it displays the final screen and asks whether you want
to start the ICM Node Manager now. Do not start the Node Manager until you have completed
the entire ICM installation.

Click Finish to exit Setup (and optionally start the Node Manager).

If you choose to start it, the Node Manager automatically starts the other ICM processes on the
CTI Server.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)