Samsung MS23J5133AM User Manual
English 45
Tr
ouble
shoo
ting
Troubleshooting
You may encounter a problem using the oven. In that case, first check the table below and
try the suggestions. If a problem persists, or if any information code keeps appearing on
the display, contact a local Samsung service centre.
try the suggestions. If a problem persists, or if any information code keeps appearing on
the display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, first check the table below and try the
suggestions.
suggestions.
Problem
Cause
Action
General
The buttons cannot be
pressed properly.
pressed properly.
Foreign matter may
be caught between the
buttons.
be caught between the
buttons.
Remove the foreign matter and
try again.
try again.
For touch models: Moisture
is on the exterior.
is on the exterior.
Wipe the moisture from the
exterior.
exterior.
Child lock is activated.
Deactivate Child lock.
The time is not
displayed.
displayed.
Power is not supplied.
Make sure power is supplied.
The Eco (power-saving)
function is set.
function is set.
Turn off the Eco function.
The oven does not work.
Power is not supplied.
Make sure power is supplied.
The door is open.
Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
mechanisms are covered in
foreign matter.
Remove the foreign matter and
try again.
try again.
The oven stops while in
operation.
operation.
The user has opened the
door to turn food over.
door to turn food over.
After turning over the food,
press the Start button again to
start operation.
press the Start button again to
start operation.
MS23J5133AM_ZS_DE68-04328H-00_EN.indd 45
2015-08-13 11:45:23