Samsung HT-H4500R User Manual
English
35
|
07
Appendix
Symptom
Check/Remedy
If the HDMI output is
set to a resolution your
TV cannot support (for
example, 1080p), you may
not see a picture on your
TV.
set to a resolution your
TV cannot support (for
example, 1080p), you may
not see a picture on your
TV.
•
Press and hold the 5 button on front panel for more than 5 seconds with
no disc inserted. All settings will revert to the factory settings.
no disc inserted. All settings will revert to the factory settings.
No HDMI output.
•
Check the connection between the TV and the HDMI jack of the product.
•
Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input
resolution.
resolution.
Abnormal HDMI output
screen.
screen.
•
If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
HDCP (High-bandwidth Digital Content Protection).
DLNA function
I can see folders shared
through DLNA, but I
cannot see the files.
through DLNA, but I
cannot see the files.
•
DLNA shows only files corresponding to the Photo, Music, and Movie files.
Files that do not correspond to these categories may not be displayed.
Files that do not correspond to these categories may not be displayed.
Video is played
intermittently.
intermittently.
•
Check if the network is stable.
•
Check if the network cable is properly connected and if the network is not
overloaded.
overloaded.
The DLNA connection
between the TV and PC is
unstable.
between the TV and PC is
unstable.
•
IP addresses under the same subnetwork should be unique, otherwise IP
collision can results in such a phenomenon.
collision can results in such a phenomenon.
•
Check if you have a firewall enabled.
If so, disable the firewall function.
If so, disable the firewall function.
BD-LIVE
I cannot connect to the
BD-LIVE server.
BD-LIVE server.
•
Test whether the network connection is active by using the Network Status
function.
function.
•
Check whether a USB memory device is connected to the product.
•
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 30)
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 30)
•
See if the BD-LIVE Internet Connection option is set to Allow(All).
•
If all above fails, contact the contents provider or update to the latest
firmware.
firmware.
When using the BD-LIVE
service, an error occurs.
service, an error occurs.
•
The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 30)
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 30)
| NOTES |
When the factory default settings are restored, all stored user BD data is deleted.
HT-H4500R-XU-1211.indd 35
HT-H4500R-XU-1211.indd 35
2014/1/24 10:26:33
2014/1/24 10:26:33