Samsung MG23F301TQW User Manual

Turntable
While turning, the 

turntable comes 

out of place or 

stops turning.

There is no roller ring, or 

the roller ring is not properly 

in place.

Install the roller ring and 

then try again.

The turn table 

drags while 

turning.

The roller ring is not 

properly in place, there 

is too much food, or the 

container is too large and 

touches the inside of the 

microwave.

Adjust the amount of food 

and do not use containers 

that are too large.

The turn table 

rattles while 

turning and is 

noisy.

Food residue is stuck to the 

bottom of the oven.

Remove any food residue 

stuck to the bottom of the 

oven.

Grill
Smoke comes 

out during 

operation.

During initial operation, 

smoke may come from the 

heating elements when you 

first use the oven.

This is not a malfunction, 

and if you run the oven 

2-3 times, it should stop.

Food is on the heating 

elements.

Let the oven cool and then 

remove the food from the 

heating elements.

Food is too close to the 

grill.

Put the food a suitable 

distance away while 

cooking.

Food is not properly 

prepared and/or arranged.

Make sure food is properly 

prepared and arranged.

If the above guidelines do not enable you to solve the problem, then contact 

your local SAMSUNG customer service centre. 

Please have the following information read. 

• The model and serial numbers, normally printed on the rear of the oven 

• Your warranty details 

• A clear description of the problem 

Then contact your local dealer or SAMSUNG aftersales service.

C-d0

Control 

buttons are 

pressed over 

10 seconds.

Clean the keys and check if there is water on 

the surface around key. Turn off the microwave 

oven and try setting again. If it occurs again, call 

your local SAMSUNG Customer Care Centre.

For any codes not listed above, or if the suggested solution does not solve 

the problem, contact your local SAMSUNG Customer Care Centre.

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2/3/2015   8:01:12 PM