Samsung 40W 2.1Ch Multimedia Speaker K20 User Manual

Page of 12
 · 10 · English  
Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not 
listed below or if the instructions below do not help, turn off the unit, disconnect the power cord, and contact 
the nearest authorized dealer or Samsung Electronics Service Centre.
Symptom
Check
Remedy
The unit will not turn on.
•  Is the power cord plugged into the 
outlet?
•  Connect the power plug to 
the outlet.
A function does not work 
when the button is pressed.
•  Is there static electricity in the air?
•  Disconnect the power plug 
and connect it again.
Sound is not produced.
•  Is this product connected only TV?
•  Is the volume set to minimum?
•  Connect it correctly.
•  Adjust the volume.
The sound from the left/right 
channels are reversed.
•  Are the left/right audio output 
cables from the TV connected 
properly?
•  Check the left/right channel 
and connect it/them correctly.