Samsung MC32F605TCT Convection MWO with SLIM FRY™, 32 L User Manual

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English - 74
troubleshooting and information codes
TROUBLESHOOTING
If you have any of the problems listed below try the solutions given.
Problem
Cause
Action
General
The buttons 
cannot be pressed 
properly.
Foreign matter may be caught 
between the buttons.
Remove the foreign matter 
and try again.
For touch models: Moisture is 
on the exterior.
Wipe the moisture from the 
exterior.
Child lock is activated.
Deactivate Child lock.
The time is not 
displayed.
Power is not supplied.
Make sure power is supplied.
The Eco (power-saving) 
function is set.
Turn off the Eco function.
The oven does not 
work.
Power is not supplied.
Make sure power is supplied.
The door is open.
Close the door and try again.
The door open safety 
mechanisms are covered in 
foreign matter.
Remove the foreign matter 
and try again.
The oven stops 
while in operation.
The user has opened the door 
to turn food over.
After turning over the food, 
press the Start button again 
to start operation.
Problem
Cause
Action
The power turns off 
during operation.
The oven has been cooking 
for an extended period of 
time.
After cooking for an 
extended period of time, let 
the oven cool.
The cooling fan is not working. Listen for the sound of the 
cooling fan.
Trying to operate the oven 
without food inside.
Put food in the oven.
There is not sufficient 
ventilation space for the oven.
There are intake/exhaust 
outlets on the front and rear 
of the oven for ventilation. 
Keep the gaps specified 
in the product installation 
guide.
Several power plugs are being 
used in the same socket.
Designate only one socket to 
be used for the oven.
There is no power 
to the oven.
Power is not supplied.
Make sure power is supplied.
There is a popping 
sound during 
operation, and the 
oven doesn't work.
Cooking sealed food or using 
a container with a lid may 
causes popping sounds.
Do not use sealed containers 
as they may burst during 
cooking due to expansion of 
the contents.
The oven exterior 
is too hot during 
operation.
There is not sufficient 
ventilation space for the oven. 
There are intake/exhaust 
outlets on the front and rear of 
the oven for ventilation.
Keep the gaps specified 
in the product installation 
guide.
Objects are on top of the 
oven.
Remove all objects on the 
top of the oven.
The door cannot be 
opened properly.
Food residue is stuck between 
the door and oven interior.
Clean the oven and then 
open the door.
Problem
Cause
Action
The oven does not 
heat.
The oven may not work, too 
much food is being cooked, 
or improper cookware is being 
used.
Put one cup of water in a 
microwave-safe container 
and run the microwave 
for 1-2 minutes to check 
whether the water is heated. 
Reduce the amount of food 
and start the function again. 
Use a cooking container with 
a flat bottom.
Heating is weak or 
slow.
The oven may not work, too 
much food is being cooked, 
or improper cookware is being 
used.
Put one cup of water in a 
microwave-safe container 
and run the microwave 
for 1-2 minutes to check 
whether the water is heated.
Reduce the amount of food 
and start the function again.
Use a cooking container with 
a flat bottom.
The warm function 
does not work.
The oven may not work, too 
much food is being cooked, 
or improper cookware is being 
used.
Put one cup of water in a 
microwave-safe container 
and run the microwave 
for 1-2 minutes to check 
whether the water is heated. 
Reduce the amount of food 
and start the function again. 
Use a cooking container with 
a flat bottom.
The thaw function 
does not work.
The oven may not work, too 
much food is being cooked, 
or improper cookware is being 
used.
Put one cup of water in a 
microwave-safe container 
and run the microwave 
for 1-2 minutes to check 
whether the water is heated.
Reduce the amount of food 
and start the function again. 
Use a cooking container with 
a flat bottom.
MC32F605TCT_TL_DE68-04173R-00_EN.indd   74
2015-02-05   �� 3:19:07