Samsung MC32F605TCT Convection MWO with SLIM FRY™, 32 L User Manual
English - 75
English - 74
troubleshooting and information codes
TROUBLESHOOTING
If you have any of the problems listed below try the solutions given.
Problem
Cause
Action
General
The buttons
The buttons
cannot be pressed
properly.
Foreign matter may be caught
between the buttons.
Remove the foreign matter
and try again.
For touch models: Moisture is
on the exterior.
Wipe the moisture from the
exterior.
Child lock is activated.
Deactivate Child lock.
The time is not
displayed.
Power is not supplied.
Make sure power is supplied.
The Eco (power-saving)
function is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied.
Make sure power is supplied.
The door is open.
Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
Remove the foreign matter
and try again.
The oven stops
while in operation.
The user has opened the door
to turn food over.
After turning over the food,
press the Start button again
to start operation.
Problem
Cause
Action
The power turns off
during operation.
The oven has been cooking
for an extended period of
time.
After cooking for an
extended period of time, let
the oven cool.
The cooling fan is not working. Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified
in the product installation
guide.
Several power plugs are being
used in the same socket.
Designate only one socket to
be used for the oven.
There is no power
to the oven.
Power is not supplied.
Make sure power is supplied.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or using
a container with a lid may
causes popping sounds.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
The oven exterior
is too hot during
operation.
There is not sufficient
ventilation space for the oven.
There are intake/exhaust
outlets on the front and rear of
the oven for ventilation.
Keep the gaps specified
in the product installation
guide.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
The door cannot be
opened properly.
Food residue is stuck between
the door and oven interior.
Clean the oven and then
open the door.
Problem
Cause
Action
The oven does not
heat.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
Heating is weak or
slow.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
The warm function
does not work.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
The thaw function
does not work.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
MC32F605TCT_TL_DE68-04173R-00_EN.indd 74
2015-02-05 �� 3:19:07