Samsung MC32F605TCT Convection MWO with SLIM FRY™, 32 L User Manual

07  
TROUBLESHOO

TING AND INFORMA

TION CODES

Grill
Smoke comes out 

during operation.

During initial operation, smoke 

may come from the heating 

elements when you first use 

the oven.

This is not a malfunction, and 

if you run the oven 2-3 times, 

it should stop.

Food is on the heating 

elements.

Let the oven cool and then 

remove the food from the 

heating elements.

Food is too close to the grill.

Put the food a suitable 

distance away while cooking.

Food is not properly prepared 

and/or arranged.

Make sure food is properly 

prepared and arranged.

Oven
The oven does not 

heat.

The door is open.

Close the door and try again.

Smoke comes out 

during preheating.

During initial operation, smoke 

may come from the heating 

elements when you first use 

the oven.

This is not a malfunction, and 

if you run the oven 2-3 times, 

it should stop.

Food is on the heating 

elements.

Let the oven cool and then 

remove the food from the 

heating elements.

There is a burning 

or plastic smell 

when using the 

oven.

Plastic or non heat-resistant 

cookware is used.

Use glass cookware suitable 

for high temperatures.

There is a bad 

smell coming from 

inside the oven.

Food residue or plastic has 

melted and stuck to the 

interior.

Use the steam function and 

then wipe with a dry cloth. 

You can put a lemon slice 

inside and run the oven to 

remove the odour more 

quickly.

The oven does not 

cook properly.

The oven door is frequently 

opened during cooking.

Do not frequently open 

the door unless you are 

cooking things that need 

to be turned. If you open 

the door often, the interior 

temperature will be lowered 

and this may affect the 

results of your cooking.

The oven controls are not 

correctly set.

Correctly set the oven 

controls and try again.

The grill or other accessories 

are not correctly inserted.

Correctly insert the 

accessories.

The wrong type or size of 

cookware is used.

Reset the oven controls or 

use suitable cookware with 

flat bottoms.

If the above guidelines do not enable you to solve the problem, then contact your 

local SAMSUNG customer service centre. 

Please have the following information read;
•  The model and serial numbers, normally printed on the rear of the oven

•  Your warranty details

•  A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.

If the oven fails to operate, you may see an information code on the display. Check the 

table below and try the suggestions.

C-10

Cooking sensor is needed to 

check.

Press the STOP/ECO button and 

operate again. If it occurs again, 

turn off the microwave oven over 

30 seconds and try setting again.

If it appears again, call your local 

SAMSUNG Customer Care Centre.

C-20

Temperature sensor is needed 

to check.

C-21

Temperature sensor detect 

higher temperature than setting 

temperature.

Turn off the microwave oven for 

cooling the product and then try 

setting again.

If it appears again, call your local 

SAMSUNG Customer Care Centre.

C-d0

Control buttons are pressed 

over 10 seconds.

Clean the keys and check if there is 

water on the surface around key.  

If it occurs again, turn off the 

microwave oven over 30 seconds 

and try setting again. If it appears 

again, call your local SAMSUNG 

Customer Care Centre.

For any codes not listed above, or if the suggested solution does not solve the 

problem, contact your local SAMSUNG Customer Care Centre.

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2015-02-05   �� 3:19:08