Apple iPod mini User Manual

Tips and Troubleshooting

• iPod mini may need to be reset (see page 49).

• If that doesn’t work, the battery may need to be recharged. Turn on your computer 

and connect iPod mini. If you still see the folder, reset iPod mini again.

• If that doesn’t work, you may need to update or restore iPod mini with the latest 

software. Be sure you have installed the software from the iPod CD, or go to 

www.apple.com/ipod to get the latest software. Then follow the instructions on 

page 55 to update or restore iPod mini.

• You must use a USB 2.0 port or a FireWire port to connect iPod mini. USB 1.1 is not 

supported and is significantly slower than FireWire and USB 2.0. If your Windows PC 

doesn’t have a FireWire port or USB 2.0 port, you can purchase and install a Windows-

certified USB 2.0 card and install it. For more information, go to www.apple.com/ipod.

• If you’re using a Mac or a Windows PC that doesn’t have a high-power USB 2.0 port 

but has a 6-pin FireWire port, you can connect iPod mini to a FireWire port using the 

optional iPod Dock Connector to FireWire Cable, available at www.ipod.com/store.

• To charge the battery, you must connect iPod mini to a high-power USB 2.0 port on 

your computer. Connecting iPod mini to a USB port on your keyboard will not charge 

the battery.