abit AN9 32X User Manual

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Q:  How to get a quick response for my request on technical support? 
A:  Please carry out a simple troubleshooting before sending “Technical Support Form”: 
System boot-up fails after the system had been assembled: 
Check the motherboard’s supporting specifications first to see if all the key components 
attached in your system can meet. 
To do so, you may: 
 Remove all the unnecessary add-on devices (except the CPU, VGA card, DRAM, and 
Power Supply), and then reboot. 
 If the trouble still exists, try another VGA card of different brand/model to see if the 
system will start. 
 If the trouble still exists, try another memory module of different brand/model. 
 If the trouble still exists, try another CPU and Power Supply. 
If the system runs successfully, shut it down and start re-installing the interface cards and 
devices that were previously installed in the system. Re-install and start the system one at a 
time until the system won’t start. 
Malfunction in the OS: 
If the system hangs after resuming from S3 or some testing program, if the CPU cannot be 
recognized properly, if the display resolution mixed, or if a certain program cannot be 
executed, etc, you may: 
 Upgrade the motherboard’s latest BIOS version. 
 Upgrade the add-on device’s latest driver version. 
 Check if there is any conflict in the “Control Panel/System Properties”. 
Q:  How to fill in the “Technical Support Form”? 
A:  To fill in this “Technical Support Form”, please refer to the following instructions: 
•  Region: Type in your country name. 
•  E-mail: Type in your contact E-mail information. 
•  First name: Type in your first name. 
•  Last name: Type in your last name. 
•  Subject: Type in the model name and the problem of your motherboard. 
Example 1: AA8XE and SCSI 29160 malfunction 
Example 2: AA8XE boot fails, POST code AF 
Example 3: AA8XE (system hang when S3 resume)   
•  Motherboard: Type in the model name and revision number of your motherboard. 
Example: AA8XE REV: 1.00 
•  BIOS Version: Type in the BIOS version of your motherboard. (You can find it on the 
screen during the POST sequence.) 
•  CPU: Type in the brand name and the speed (MHz) of your CPU. (Illustrate the 
over-clocking status if you had done so.) 
Example: Intel 650 3.4GHz (OC FSB=220MHz) 
•  Memory brand: Type in the brand and model name of your memory module. 
Example: Memory brand: Kingston (KVR533D2N4/1G) 
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AN9 32X