ascom tems product services Brochure
7
TEMS™ PRODUCT SERVICES 1.1
BENEFITS
Network operators know that customer experience is the most impor-
tant differentiator between the success and failure of their businesses.
Customers expect the same level of quality for wireless/mobile networks
that they are used to from their PSTN. Meeting this universal expectation
is critical to the continued growth of any operator’s business.
Customers expect the same level of quality for wireless/mobile networks
that they are used to from their PSTN. Meeting this universal expectation
is critical to the continued growth of any operator’s business.
One of the most effective ways to ensure that customers’ expectations
are being met is continual end-to-end service quality auditing. The audits
measure KPIs, which can then be used to benchmark the network’s Quality
of Service (QoS), which in turn yield insight into the end-user’s perception of
the network. These findings are also helpful for detecting faults, capacity
bottlenecks, and configuration problems.
measure KPIs, which can then be used to benchmark the network’s Quality
of Service (QoS), which in turn yield insight into the end-user’s perception of
the network. These findings are also helpful for detecting faults, capacity
bottlenecks, and configuration problems.
TEMS Product Services make it simple for customers to obtain access to
TEMS solutions and expertise – especially in combination with our hosting
and measurement services – for efficient data collection.
and measurement services – for efficient data collection.
These services ensure that measurements are gathered by the latest and
the most advanced tools on the market, producing reliable and consistent data.
It also makes certain that the latest methodologies are always applied.
It also makes certain that the latest methodologies are always applied.
Product Lease Services are cost-efficient in not requiring any initial
investments at all. Along with the option of leasing TEMS products, you can
“pay as you use” by having access to a TEMS NOC facility.
“pay as you use” by having access to a TEMS NOC facility.
No matter which offering or combination of
components the operator chooses, TEMS
Product Services can be of advantage, for
three reasons: better performance, simpler
monitoring implementation, and lower
operations costs.
TEMS
™
PRODUCT SERVICES BENEFITS