arts-pdf split pro assistant 1.4 User Manual

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ARTS Split Pro 1.4 
 
 
6.0 Troubleshooting 
 
Before contacting us, please check the ARTS split pro conference at the ARTS forum on 
our web site at: 
 
If you have no luck there, please e-mail 
and 
supply the information below to help us replicate the problem you are experiencing. 
 
1.  The exact version of ARTS Split Pro you are using (this is located by running split 
pro, and then clicking “About"). Please also specify whether you are using a 
demo or full registered version. 
2.  The exact version of the operating system you are using (this is located in ‘Start 
> Settings > Control Panel > System’) 
3.  The amount of free disk space remaining [on all hard disks] (found by double 
clicking on ‘My Computer’, and then right mouse clicking on the drive and 
selecting ‘Properties’). 
4.  Processor speed and amount of ram for the system on which ARTS split pro is 
running (e.g. Pentium 233 mmx, 32mb ram). 
5.  Any other programs that are running at the time of the error (e.g. Outlook, 
Internet Explorer, etc). 
6.  All error messages that were displayed when the error occurred. 
7. 
The exact series of steps that led to the error.
 
 
 
 
 
Feedback 
If you have ideas and suggestions on how we could 
improve ARTS Split Pro, we would love to hear your 
thoughts. Please send them to 
 
 
Legal notes 
Acrobat and exchange are registered trademarks of 
adobe systems incorporated.  ARTS Split Pro is 
copyright © A Round Table Solution (ARTS) 1998-2003. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ARTS Split Pro Assistant Documentation 
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Copyright © 1998 – 2003 A Round Table Solution