Denon avr-4810ci dz10-136 Service Manual

Page of 7
 
100 Corporate Drive Mahwah, NJ 07430
 
 
       
 
 
 
Service Bulletin
 
No. :  DZ10-136 
Date:
 
October 14, 2010 
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Model:
 
AVR-4810CI   
 
 
 
 
 
 
 
Subject: 
Correction of the Firmware via DPMS (D&M Product Management 
Server).
 
Countermeasure is applicable only upon claim from the customer.   
 
 
 
 
 
 
 
Symptom:
 1) The answer for an AMX command "Z2ON" is not returned when 
Main Zone is set to Standby and Zone2 is OFF.   
2) The unit does not works correctly when start "Party Mode" with several units.   
 
 
Solution: 
We corrected the firmware so that no malfunction occurs. 
Updating the firmware (Refer to the Instruction Manual.) 
 
1) Turn the Power Supply of the unit off.  
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet 
straight cable. (Don't use Ethernet cross cable.)   
3) The connection of the network recommends the Ethernet cable for certain 
update.   
4) Turn the Power Supply of the unit on.  
5) The unit sets the Internet. It wishes waiting for about two minutes until 
customer's router ends the setting. 
 
Caution
: The update doesn't succeed when the customers set cannot hook up to 
the Internet correctly. In this case, please confirm the internet environment of the 
customer house. If the Internet radio can be received correctly or not can be 
used to determine whether the Internet is properly connected. There are some 
problems under the internet environment when the Internet radio can not be 
received. 
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