Nokia 3600, 3620 Service Manual

CCS Technical Documentation

3 - Service Software

                                Company Confidential

      NHM-10

Issue 2 01/2004

  Copyright  2004 Nokia Corporation

Page 3-5

Company Confidential

Phoenix is the new generation Service Software. It has been designed to meet the chal-
lenges in servicing modern cellular phone technology.

The Phoenix program has been built using component architecture. This means that the 
actual program is small and most of the program’s functionality is divided into dynami-
cally loaded modules (DLLs). 

Windows 98, 2000, ME and NT 4.0 (SP4).

Minimum:
Processor 233 MHz, RAM memory 64 MB, Disk space 50-100 MB.

Recommended for Windows 2000:
Processor 700 MHz, RAM memory 512 MB, Disk space 50-100 MB.

This section briefly describes how to install the Phoenix software and includes some 
basic information on how to use the program. For more detailed information, please refer 
to Phoenix’s 

Help -files. Each feature in Phoenix has its own Help function, which can 

be activated while running the program. 

Press the F1 key or the feature’s Help-button to activate a Help -file.

1. Download the latest release. Please contact your regional After Market Services point 
for information on where to download the latest release.

Download and read the release notes, which have useful information on the software 
version you are using.

2. Download the latest data packages for the products you will be using.

3. Before you start installing the program, check that

-  the dongle is attached to parallel port. Contact your supervisor in order to obtain a 
suitable dongle.
-  you have administrator rights (Windows 2000 or NT only). This is required in order 
to be able to install Phoenix.

4. Install Phoenix by executing the Phoenix installation package and follow the instruc-
tions on the screen.