Nokia 6020b Service Manual
Issue 1 03/2005
COMPANY CONFIDENTIAL
7
Copyright © 2005 Nokia. All Rights Reserved.
RM-31
3 - Service Software and Tuning Instructions
3 - Service Software and Tuning Instructions
Nokia Customer Care
Phoenix Service SW
■
Before installation
• Check that a dongle is attached to the parallel port of your computer .
• Download the installation package (e.g.
phoenix_service_sw_
phoenix_service_sw_
a15_2005_24_7_55
.exe) to your computer (e.g. C:\TEMP).
• Close all other programs.
• Run the application file (e.g. phoenix_service_sw_
a15_2005_24_7_55
.exe) and
follow instructions on the screen.
Administrator rights may be required to be able to install Phoenix depending on the Operating
System
System
If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield pro-
gram.
gram.
If at any point during installation you get this message, the dongle is not found and installation
cannot continue.
cannot continue.
Possible reasons may be defective or too old PKD-1Dongle (five digit serial number dongle
when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power
to it is not supplied by external charger.
when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power
to it is not supplied by external charger.
First, check the COM /parallel ports used! After correcting the problem, the installation can be
restarted.
restarted.