Panasonic KX-P8420 User Manual

KX-P8420.

9. Confirm the path and then click the OK button.

10. Click OK in the Connect dialog box.

11. Click Close in the Printers dialog box.

Trouble: Can print to P8420 via Netware3.x file server, but cannot via Netware4.x.

Possible Cause: Frame type is not correctly set up.

Corrective Action: Change Frame type by WebSetup. 802.3 should be included in the frame type selection.

Trouble: Cannot print via Netware file server because print jobs remain on the queue on the server.

Possible Cause: Print Server is not loaded.

Corrective Action: Load Print Server.

Possible Cause: Printing via Netware server is not correctly set up.

Corrective Action: Try to set up again according to the procedure described in the manual.

Trouble: Cannot print to P8420 through Network.

If you cannot reach the Printer by ping command, the possible causes could be:

Possible Cause: Network cable is not properly connected or network devices such as Hub do not work properly. If

you cannot reach to P8420 by ping command after network installation, this is likely to be the cause.

Corrective Action: Check Printer and PCs are properly connected or network devices work properly.

Possible Cause: IP address or Subnet mask is not properly set. If you cannot reach to P8420 by ping command

after network installation, this is likely to be the cause.

Corrective Action: Check IP address or Subnet mask of printer. If printer IP address is duplicated with other device,

it should be changed. Or Subnet mask should be consistent.

If you can reach the printer by ping command, the possible causes could be:

Possible Cause: KX-P8420 WebTools are opened simultaneously at the several location. WebSetup and

WebSpooler uses Network port until they are closed. So network printing might fail because of shortage of

available Network port.

Corrective Action: Close WebTools.

Possible Cause: Network setting is not correctly configured.

Corrective Action: Configure the network setting again following the instructions described in the KX-P8420

Operating Instruction manual.

Q: Does P8420 supports Netware Pserver mode?

A: P8420 supports Netware Remote printer mode, but    not Pserver mode.