Panasonic KX-MB772CX User Manual

Page of 88
11. Help
72
11.3.6 Using an answering machine (KX-MB772 only)
11.3.7 If a power failure occurs
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The unit will not function.
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If any documents are stored in the memory (i.e. during copy, PC printing), they will be lost.
KX-MB772 only:
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The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements 
should be made for access to emergency services.
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Fax transmission and reception will be interrupted.
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Documents during fax transmission or fax reception will be lost.
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When power is restored, a power down report will be printed out stating which fax items in the memory have been 
erased.
I cannot make calls.
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The dialling mode setting may be wrong. Change the setting (feature #120 
on page 18).
The unit does not ring.
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The ringer volume is turned OFF. Adjust it (page 21).
The other party complains 
they only hear a fax tone and 
cannot talk.
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FAX ONLY mode is set. Tell the other party the number is only used for 
faxes.
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If you use a Distinctive Ring service, make sure you have set the same ring 
pattern assigned by the telephone company (page 51).
The {REDIAL} or {PAUSE} 
button does not function 
properly.
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If this button is pressed during dialling, a pause will be inserted. If pressed 
immediately after a dial tone is obtained, the last number dialled will be 
redialled.
The receiving mode does not 
function properly.
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Distinctive Ring is set (feature #430 on page 51) (KX-MB772 only).
I cannot receive a fax 
document on the computer.
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Make sure the following features are set beforehand.
PC fax reception (feature #442 on page 60)
The unit does not display the 
caller’s name and/or 
telephone number.
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For New Zealand users:
Your unit is connected to a telephone line with ADSL (JetStream) service. 
We recommend that you contact your ADSL service provider to have an 
ADSL Splitter installed. We do not recommend the use of generic ADSL 
filters.
Problem
Cause & Solution
I cannot receive documents 
automatically.
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Your greeting message on the answering machine is too long. Shorten the 
message. Record a message up to 10 seconds long.
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The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice 
messages.
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Check if the answering machine is turned ON and connected to the unit 
properly (page 45).
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Set the number of rings on the answering machine to 1 or 2.
I pressed the remote access 
code to access the answering 
machine remotely, but the line 
was disconnected.
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The code may include “#” which is used for certain features provided by 
telephone companies. Change the code on the answering machine to 
another number which does not include “#”.
Callers complain that they 
cannot send a document.
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There is no room left in memory of your answering machine to record voice 
messages. See the operating instructions of the answering machine and 
erase unnecessary messages.
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You set the answering machine to only give a greeting message.
Problem
Cause & Solution