Toshiba 162d User Manual

TROUBLESHOOTING

Problem

Cause and solution

Page

Dialing cannot be done.

The telephone line cord is not correctly connected to the
machine and the wall telephone jack.

→ Make sure the telephone line cord is securely connected.

No transmission takes place.

The receiving machine is out of paper.

→ Check with the operator of the receiving machine.

The receiving machine does not support the G3 standard.

→ Check with the operator of the receiving machine.

An error is displayed.

→ Check the display of the machine.

Nothing is printed at the
receiving end.

If a blank sheet of paper is output together with a normally
received fax, the machine's paper size setting may be different
from the size of paper actually loaded in the machine.

→ Make sure that the paper size setting matches the size of paper

loaded in the machine.

A distorted image is received at
the other end.

Noise on the line may cause a distorted image. Try sending the
fax again, or make a copy on your machine and see if the copy
is distorted.

→ If the image is still distorted, consult the retailer or dealer where

you bought the machine.

The received original is faint.

The transmitting machine may be using a light contrast setting.

→ Ask the operator of the transmitting machine to send the fax using

a darker contrast setting.

Received images are distorted.

Noise on the line may cause a distorted image.

→ Ask the operator of the transmitting machine to send the fax

again.

The TD cartridge may be running out of toner.

→ Replace the TD cartridge.

Operation

Manual

(for Basic
Function)

If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please
contact your authorized TOSHIBA dealer.

Note