Toshiba L750D User Manual

User’s Manual

8-9

Troubleshooting

For more information, refer to Chapter 4, 

For more information, refer to Chapter 4, 

You cannot access a 

CD/DVD in the drive

Make sure the drive’s disc tray is securely 

closed. Press gently until it clicks into place.
Open the disc tray and make sure the CD/DVD is 

properly seated. It should lie flat with the label 

facing up.
A foreign object in the disc tray could block laser 

light from reading the CD/DVD. Make sure there 

is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it 

with a clean cloth dipped in water or a neutral 

cleaner. Refer to the 

 section in 

Chapter 4 for details on cleaning.

Some CD/DVDs run 

correctly, but others do 

not

The software or hardware configuration may be 

causing a problem. Make sure the hardware 

configuration matches your software’s needs. 

Check the CD/DVD's documentation.
Check the type of CD/DVD you are using. The 

drive supports:
DVD-ROM:

DVD-ROM, DVD-Video

CD-ROM:

CD-DA, CD-Text, Photo CD 

(single/multi-session), CD-

ROM Mode 1, Mode 2, CD-

ROM XA Mode 2 (Form1, 

Form2), Enhanced CD (CD-

EXTRA), Addressing 

Method 2

Recordable DVD:

DVD-R/-R DL, DVD+R/+R 

DL, DVD-RW, DVD+RW, 

DVD-RAM

Check the region code on the DVD. It must 

match that on the DVD Super Multi drive. Region 

codes are listed in the 

 section 

in Chapter 2, 

.

You cannot access a 

CD/DVD/BD in the drive

Make sure the drive’s disc tray is securely 

closed.

Press gently until it clicks into place.